Thank you for visiting and shopping with us.

 

Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic shipping policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please

allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping rates and delivery estimates

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Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method estimated delivery time shipment cost.

 

Shipping charges will be quoted by Bearded Heron Safaris via our supplier DHL.

 

Delivery delays can occasionally occur.

 

Shipment confirmation and order tracking

 

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

 

The tracking number will be active within 24 hours.

 

Customs, duties and taxes

 

Bearded Heron Safaris is not responsible for any customs and taxes applied to your order. All

fees imposed during or after shipping are the responsibility of the customer (including tariffs, taxes, etc).

 

Damages

 

Bearded Heron Safaris is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

 

International shipping policy

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We currently ship in most countries and will provide an accurate quotation from our supplier DHL.